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This publication is protected and available only for logged users.

Title: Has the COVID-19 Pandemic Changed the Way Travel Agencies Clients’ Make Decisions?

Creator:

Jaremen, Daria E. ; Michalska-Dudek, Izabela ; Pellešová, Pavlina

Contributor:

Drelich-Skulska, Bogusława. Redakcja ; Sobocińska, Magdalena. Redakcja ; Tomášková, Andrea. Redakcja

Description:

Jaremen, D. E., Michalska-Dudek, I., & Pellešová, P. (2024). Has the COVID-19 Pandemic Changed the Way Travel Agencies Clients’ Make Decisions?. In B. Drelich-Skulska, M. Sobocińska, & A. Tomášková (Eds.), The Importance of Universities for Society and Economy. The Experience of Researchers from the Visegrád Group (pp. 207-216). Publishing House of Wroclaw University of Economics and Business.

Abstrakt:

The main goal of this chapter was to identify changes in the decision-making process regarding the purchase of package tours in three different periods: before, during and after the COVID-19 pandemic. Identifying these changes will allow both researchers and practitioners to better understand the evolution of consumer behaviour and adapt business strategies to changing market realities. To achieve the research goal, a literature search was conducted and field research was undertaken (N2020 = 1.502 and N2022 = 1.508). In the case of secondary sources, the method of content analysis was used in the adopted research area. Descriptive statistics methods were used to analyse data from primary sources collected using the indirect survey technique (CAWI).

Publisher:

Publishing House of Wroclaw University of Economics and Business

Place of publication:

Wroclaw

Date:

2024

Resource Type:

rozdział

Resource Identifier:

doi:10.15611/2024.92.5.13 ; oai:dbc.wroc.pl:130919

Language:

eng

Rights:

Wszystkie prawa zastrzeżone (Copyright)

Access Rights:

Publikacja udostępniona na podstawie art. 28 ust. 1 pkt. 3 ustawy z dnia 4 lutego 1994 r. o prawie autorskim i prawach pokrewnych (t.j. Dz.U. 2021, poz. 1062 ze zm.). Publikacja dostępna wyłącznie na terenie kampusu Uniwersytetu Ekonomicznego we Wrocławiu

Location:

Uniwersytet Ekonomiczny we Wrocławiu

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