Object

Title: Does the Satisfaction of ERP and Accounting Systems Users Differ?

Title in english:

Czy satysfakcja użytkowników systemów ERP i systemów księgowych się różni?

Creator:

Tuszkiewicz, Maciej Andrzej ; Maruszewska, Ewa Wanda

Description:

Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu = Research Papers of Wrocław University of Economics; 2023; vol. 67, nr 4, s. 153-162

Abstrakt:

This article aimed to check whether satisfaction, one of the measures of information systems’ effectiveness, varies among users of different Accounting Information Systems (AIS) types. The authors used End-User Computing Satisfaction (EUCS) questionnaire, and based on 248 responses found that ERP users scored higher satisfaction than accounting systems users only in the timeliness area. For both groups of respondents, ease of use had the lowest satisfaction scores. Based on the results, there were no significant differences in satisfaction between the ERP and accounting systems users. Additional differences between AIS users’ satisfaction scores were presented.

Publisher:

Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu

Place of publication:

Wrocław

Date:

2023

Resource Type:

artykuł

Resource Identifier:

doi:10.15611/pn.2023.4.14 ; oai:dbc.wroc.pl:125451

Language:

eng

Relation:

Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu = Research Papers of Wrocław University of Economics; 2023; vol. 67, nr 4

Rights:

Pewne prawa zastrzeżone na rzecz Autorów i Wydawcy

Access Rights:

Dla wszystkich zgodnie z licencją

License:

CC BY-SA

Location:

Uniwersytet Ekonomiczny we Wrocławiu

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