Szukana fraza: [Abstrakt = "In contemporary conditions in which local governments operate it is necessary forthem to communicate with external and internal clients not only in a traditional way but alsoin an electronic way. The article lists the types of communication that local administrationoffices have to consider in their operations and presents the results of research on introducinge\-platforms in local administration office in Poland. Such platforms are to improve theprocesses in local administration office so that they operate faster and more effective. Thus,the clients’ satisfaction grows and the competitive advantage can be created. The research hasshown that there are still many challenges and obstacles in the process of e\-administration implementation"]