Title:

Badania satysfakcji pracowników na przykładzie Volkswagen Motor Polska

Group publication title:

Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu

Title in english:

Employee Satisfaction Surveys on the Example of Volkswagen Motor Polska

Creator:

Bilińska, Joanna

Description:

Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu = Research Papers of Wrocław University of Economics; 2008; Nr 31, s. 509-522

Abstrakt:

In the modern European organizations, the employee satisfaction surveys belong already to the conventional standards of Human Resources Management. It is enough to mention that regular, systematized analyzing of employees' satisfaction and motivation level constitutes one of the key factors of the EFQM Excellence Model in criteria devoted to the employees. However, despite the commonly shared view, that it is valuable to know opinions of the workers about the company, enterprises that decide to implement opinion surveys tend to face many difficulties. Answers given to the questions of questionnaires can serve as a barometer to measure the general mood of the employees, validity of the implemented personnel policy, information flow in the enterprise or competence of the managerial staff. Like the main purpose of the survey, also the acceptable level of openness by giving feedback to the employees, and views of improvement measures to be taken in response to the identified weaknesses of the organization, are disputable. This paper is supposed to present the approach to the process of employee satisfaction surveys based on solutions elaborated in Volkswagen Motor Polska. (original abstract)

Publisher:

Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu

Place of publication:

Wrocław

Date:

2008

Resource Type:

artykuł

Language:

pol

Relation:

Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu = Research Papers of Wrocław University of Economics; 2008; Nr 31 ; Zarządzanie personelem jako kryterium doskonałości

Rights:

Wszystkie prawa zastrzeżone (Copyright)

Access Rights:

Dla wszystkich w zakresie dozwolonego użytku

Location:

Uniwersytet Ekonomiczny we Wrocławiu

Coverage:

Dofinansowano z programu "Społeczna odpowiedzialność nauki" Ministra Edukacji i Nauki (SONB/SP/546390/2022). Tytuł projektu: Upowszechnienie zawartości czasopisma Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu