Title:

Logistics maturity of the service industry – research results

Group publication title:

Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu

Title in english:

Dojrzałość logistyczna przedsiębiorstw usługowych – wyniki badań

Creator:

Werner-Lewandowska, Karolina ; Kosacka-Olejnik, Monika

Subject and Keywords:

logistics maturity ; service enterprises ; company logistics ; logistics tools ; dojrzałość logistyczna ; przedsiębiorstwo usługowe ; logistyka przedsiębiorstwa ; narzędzia logistyczne

Description:

Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu = Research Papers of Wrocław University of Economics; 2019; vol. 63, nr 6, s. 233-248

Abstrakt:

The paper presents the results of research on the logistics maturity of the Polish service industry. The research goal of the article is to demonstrate the logistics maturity level of service enterprises. In the research, 2 000 Polish service enterprises were included, which represent various service sections according to the Polish code list of classification of business activities (hereafter: PKD). The companies under study were differentiated according to the company’s size, depending on the employment level. The subject of the research was the logistics tools used by the surveyed enterprises in areas of logistics activity such as warehouse management, transport management, supply chain management, supply and inventory management, and IT tools. To determine the logistics maturity level, the Logistic Maturity Model for Service Industry (hereafter: LMM4SI) was used, based on the assumption that the logistics maturity level of a service enterprise depends on the logistics engineering tools that were used

Publisher:

Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu

Place of publication:

Wrocław

Date:

2019

Resource Type:

artykuł

Resource Identifier:

doi:10.15611/pn.2019.6.19

Language:

eng

Relation:

Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu = Research Papers of Wrocław University of Economics; 2019; vol. 63, nr 6

Rights:

Pewne prawa zastrzeżone na rzecz Autorów i Wydawcy

Access Rights:

Dla wszystkich zgodnie z licencją

License:

CC BY-NC-ND 3.0 PL

Location:

Uniwersytet Ekonomiczny we Wrocławiu